Andy Kozak

Until recently, only pilots and NFL players took advantage of the immersive powers of virtual reality training. As the technology has become widely available, retailers, call centers, manufacturers and other lines of business can now harness virtual reality to create learning experiences that stick. VR training immerses employees in a lifelike workplace experience that can be repeated dozens or even hundreds of times. The result is an employee whose learning isn’t just a tick mark on the compliance sheet but a deeply transformative experience that truly prepares them for customer interactions In the retail space, OR the demanding service call or challenging equipment on the factory floor. To truly tap virtual reality’s capacity for learning, get acquainted with scripting, storytelling, mood-setting and the many “if-then” scenarios that come with partnering with a VR provider to build a real-life virtual reality setting.