Agenda Day 3

7:30 AM - 8:15 AM Networking Breakfast

8:15 AM - 8:20 AM Chairperson's Opening Remarks

Morning Keynote

8:20 AM - 8:50 AM How Valvoline Uses Learning to Drive Retention and Internal Promotion

Jamie Hinely, Director of Global Learning Solutions, Valvoline
Despite all the environmental stresses and challenges that come with working in an oil change service center, Valvoline has turnover less than half the industry average. Its stellar retention rate comes from strategically using learning to quickly guide its annual hires of 3,500 entry-level employees at over 440 company-owned locations, where many new hires will quickly train their way into management positions. Jamie Hinely, Director of Global Learning Solutions, will discuss how:

  • Valvoline uses learning to inform its hiring and train its future
  • Identify high-performance competencies necessary to train entry-level technicians for managerial roles from hourly roles.


Jamie Hinely

Director of Global Learning Solutions

Learning Strategies

8:55 AM - 9:25 AM Learning how to carry weapons and drive an armored truck — GardaWorld’s on-the-job security training

Ivelices Linares, Vice President, Head of Human Resources & Compliance, GardaWorld
Without a centralized hiring or training hub, security and armored cash transport company GardaWorld relies heavily on its regional managers to carry out a very specific form of training. New hires must quickly master a new set of procedures and develop situational awareness to learn how to carry weapons and drive a multi-ton armored truck. Few of them have any previous experience in the security industry. Join VP of Human Resources and Compliance, Ivelices Linares, to learn about the company’s unique, decentralized training culture. Learn more about:

  • How their training program fosters some dropouts and why that’s fine.
  • The challenges of annually recertifying the company’s employees.
  • Why training has to result in enhanced performance.


Ivelices Linares

Vice President, Head of Human Resources & Compliance

Future of L&D

8:55 AM - 9:25 AM Intelligence at Work: How Allegiant Leverages Artificial Intelligence for Employee Learning

Daniel McCoy , Chief Learning Officer , Allegiant Air
Over the next few years, AI will exert a far greater presence over employee training programs. Will you be ready? At Allegiant Air, AI is already used extensively in training programs in the form of smarter, more intuitive interfaces that adapt themselves to an individual’s learning style and previous training experiences. For employers, it offers a measurable return and deep evaluations of an employees’ engagement with a learning program. In this session, learn how Allegiant Air:

  • Deploys AI to customize learning for all its employees
  • What learning analytics can be measured with AI that were not previously possible.


Daniel McCoy

Chief Learning Officer
Allegiant Air

9:30 AM - 10:00 AM Business Meetings

10:00 AM - 10:30 AM Business Meetings

Plenary Session

10:30 AM - 11:00 AM Plenary Session — TBD

11:00 AM - 11:15 AM Morning Break

Interactive Roundtables

11:15 AM - 12:00 PM Reflection Roundtables — Your Turn

Throughout the exchange, you had a chance to write down issues and challenges related to specific topics that you want to further discuss in this open forum of leaders. You will have a chance to express issues at the start of the Exchange. We will take the top issues and openly discuss them. You will have an opportunity to network with others and engage in meaningful dialogue around the issues that are important to you.

12:05 PM - 12:35 PM Closing Q&A Panel

Join our Keynote Speakers as they take questions from the audience on their presentation topic.

12:35 PM - 12:40 PM Chairperson's Closing Remarks

12:40 PM - 12:40 PM End of Exchange