Jamie Hinely

Director of Global Learning Solutions
Valvoline

Jamie Hinely has worked in corporate training and employee learning for over 20 years. As Director of Global Learning Solutions at Valvoline, he develops learning strategies and programs for employees across Valvoline channels, including product, sales and management training in quick lubes, dealerships, service centers, tire stores, auto parts stores, international locations and vo-tech programs. At CLO Exchange Midmarket, he will speak about how he uses learning to drive retention and build career paths from entry-level to management. When compared with other quick lube chains, Valvoline’s turnover is half the industry average and its store leadership is largely homegrown.

Check out the incredible speaker line-up to see who will be joining Jamie.

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Agenda Day 3

Monday, June 12th, 2017

8:20 AM How Valvoline Uses Learning to Drive Retention and Internal Promotion

Despite all the environmental stresses and challenges that come with working in an oil change service center, Valvoline has turnover less than half the industry average. Its stellar retention rate comes from strategically using learning to quickly guide its annual hires of 3,500 entry-level employees at over 440 company-owned locations, where many new hires will quickly train their way into management positions. Jamie Hinely, Director of Global Learning Solutions, will discuss how:

Valvoline uses learning to inform its hiring and train its future
Identify high-performance competencies necessary to train entry-level technicians for managerial roles from hourly roles.