David McLaughlin

Assistant Vice-President, Corporate Training
American Fidelity Assurance

For thirteen years in a row running, American Fidelity has made Training Magazine’s annual Top 125 list. Most recently, it was awarded for its stellar use of just-in-time, microlearning that delivers relevant content to employees in 15-minute chunks on their personal devices. David will speak about how American Fidelity Assurance coordinates learning with its national network of managers to ensure a consistent flow of bite-sized learning that is well-retained and used to meet business objectives.

Check out the incredible speaker line-up to see who will be joining David.

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Agenda Day 2

Sunday, June 11th, 2017

6:40 PM HAPPY HOUR DEBATE — Just-In-Time Training: How to Pair Learning with On-The-Spot Resources

The goal of just-in-time training is to provide employees with vital training and learning when they need it most. Instead of relegating training to online courses and scheduled training, a just-in-time training mindset delivers relevant information and skills brush-ups when they are needed most. While the process looks spontaneous, it requires learning leaders to create a detailed road map of what topics to cover and to coordinate their training extensively with managers who can sense when employees need spurts of just-in-time training: In this happy hour debate, learn the importance of:

Creating a microlearning library of skills that can be deployed just when needed
Incorporate real world training opportunities that allow employees to put their knowledge into practice
The “High Adaption for High Adoption” strategy that allows individuals to own their expertise with relevant learning