Matt Hirst

Senior Director, OD, Talent Management and Learning
GameStop

Matt Hirst is a senior business leader, talent strategist, and organizational psychologist. He has over 25 years of mid- to senior-level experience in operations, employee relations, organizational readiness, talent planning, organizational communications and branding, and leadership development. He currently serves as the senior director of talent, organizational development, and learning for GME, the GameStop family of gaming, mobile, and entertainment brands that includes GameStop, EB Games, Game Informer, Micromania, Simply Mac, Spring Mobile, and ThinkGeek, Zing, and GameTrust.

Check out the incredible speaker line-up to see who will be joining Matt.

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Agenda Day 2

Sunday, June 11th, 2017

10:45 AM DISRUPTORS + CHALLENGERS — How Gamified Learning Trains 30,000 Employees Annually at GameStop

Perhaps it was inevitable that a gaming and technology retailer would develop a fully gamified learning platform to train their people. But it didn’t have to be this good; it is an award-winning tool because GME values imaginative, innovative ideas and empowering their people to create authentic, uniquely productive experiences for their guests. In over 5,000 stores across the world, the company relies on the gamified training of Level Up, the quest-like learning platform that uses missions, badges, points and leaderboards to guide the company’s thousands of regular and seasonal hires through the ins and out of running a GameStop and delivering next-level customer service.

• How gamified training is used in conjunction with one-on-one coaching to support employee learning

• Why employee engagement is the real secret at the core of GameStop’s gamified training

• Why all levels of the Level Up are available to all employees, including season, regular and managerial